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Frequently Asked Questions

If you have any questions about Tourer Select cover, you may well find the answer you’re looking for below.

We know you want to find the best caravan insurance for your needs.

There are 3 cover options:

New for Old

If your caravan is less than five years old you can choose to insure it on a New for Old basis, where its insured value is the cost of a brand new replacement.

Market Value

You can choose to insure your caravan for the current retail value if it is over 1 year and fewer than 35 years old.

Agreed Value

This is the amount you paid an approved caravan dealer for your caravan. This is the most we will pay you if your caravan is lost, totally destroyed or where the reasonable cost of repairs is greater than the Agreed Value.

We cover your caravan for accidental damage while it is being towed. However, Public Liability cover is the responsibility of the company insuring the towing vehicle. You need to make sure that your car insurance covers you for third party towing risks.

Your touring caravan is covered for 240 days in any insurance year for trips in Europe.

You are covered for accidental damage 24 hours a day, 365 days a year while in storage, on site or being towed in the UK. Accidental damage to your touring caravan is covered for 240 days in any insurance year for trips in Europe.

Whether it’s in storage, at your property or at a site, your touring caravan is covered at all times, providing the required security requirements have been met.

A condition of our cover is that, when unattended, your caravan is fitted with a hitch lock, plus at least one of the following security devices:

  • Alarm
  • Wheel clamp
  • Hitch post as approved by us

You will need to pay the first £100 of any claim, however if your caravan is fitted with the appropriate security devices and is stolen whilst in storage on a CaSSOA Gold site you will not have to pay any excess shown in the Schedule.

Items such as awnings, toilets/toilet tents, generators, gas bottles, batteries, stabilisers, security devices can be included for an additional premium to a maximum total value of £40,000 including the caravan, all equipment accessories and contents.

Accidental loss of or damage to contents and personal effects up to a value of £300 per item can be included for an additional premium to a maximum total value of £40,000 including the caravan, all equipment accessories and contents.

  • Your caravan, equipment, contents and personal effects are not covered if they are left unattended (unless your caravan is at an approved location and is fitted with the appropriate security devices)
  • Mechanical, electronic or electrical breakdown, failure or damage
  • Damage to tyres, unless caused by an accident to the caravan or by vandalism
  • Please note the additional exclusions printed in your policy documents

People who share ownership and family members can use the caravan.

The policy holder must hold a full driving licence. You must also be at least 18 years old to take advantage of the direct debit payment option.

We will pay your legal costs for defending a claim agreed by us.

Policy Summary

Download a PDF of the policy summary. Download

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