We strive constantly to uphold core brand values namely trust, security, quality and understanding the needs of the touring caravan community. We aim to be a cost-effective, caring, progressive, profitable and responsible organisation that seeks to serve the needs of our customers, not to exploit them.
We achieve this by encouraging innovative product development that, in turn, is underpinned by good value, first class, caring customer service and excellent caravan insurance product quality. We believe that our company's future growth and effective differentiation from our competitors is dependant on delivering the highest level of customer satisfaction at all times. This is why we give you three easy options to get your low-cost caravan insurance quote.
Were not just another touring caravan insurance provider. We are different and constantly evolve to meet your touring caravan insurance needs. We are innovators and have proven this throughout our existence. Tourer Select came to life as we realised that touring caravan owners were not satisfied with the quality of cover provided by many touring caravan insurance companies. Theft and damage of touring caravans has been increasing and many insured caravan owners have found that their policy was inadequate for their needs and did not cover them.
We realised that many customers who were careful and claim free represented lower risk however; this was not being reflected in the premiums being offered by most insurers. We decided not only to listen to touring caravan owners frustrations but also make a difference. We were the first to introduce the concept of No Claims Bonus and Agreed Value in to the caravan market. Other added value benefits include discounts for security measures, optional cover for personal belongings and cover for caravans at home, on site, in storage and in transit.